Testimonials

Reviews

CarPool Customer Testimonials

Some Recent Reviews of Our Service

I had spilled gas (for the mower) on the carpet behind the driver’s seat and wasn’t sure what to do. I took it to Carpool to see if it could be cleaned and Gina explained that the carpet could not be cleaned, it had to be replaced, cleaned underneath, new carpet ordered, etc. She also explained to me that it was covered by my insurance, which was news to me! Gina walked me through explaining to the insurance company the situation so that I could get it started as soon as possible so the gasoline wouldn’t seep further into the car. She handled everything with the insurance company well and she made sure that things were still going well several months later.

Service and detail work was superior! My Nissan Armada had knicks in the paint and stains in the carpet, leather seats, and headliner. My car now looks and smells brand new! This team goes above and beyond to make sure the work they complete is near perfection. I was pleased to see that they even painted the hitch and wheel-well on my car. I will be coming back for future detail services here and would recommend this shop to friends and family, as they were professional, reasonably priced, and have a great attention to detailing the smallest things to ensure the customer is happy.

Wow! My 2013 Hyundai Elantra had hard water stains, which could not be removed by an amateur. I took my car to this shop, and it now looks BRAND NEW! Absolutely beautiful! I was treated with the utmost courtesy, and the cost was very reasonable. I recommend this shop to anyone who is looking for professional detail work at a fair price!

 

If your in the Richmond, VA area and have your headlights flaking, and fading.. I can’t recommend the CarPool Detail shop on Broad St enough. Less than $200 for both lights and the guaranteed for life. Someone else had tried to “restore’ my lights on my 2006 GTO and left them in bad shape. The Car Pool Detail shop, not only made them “better”, they fixed the age and “restoration” damage and made them look completely NEW again. I simply could not be happier if I tried.

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